Assistant Outlet Manager / Outlet Manager (Bali - Luxury Hospitality)

Join Commonwealth Concepts, a leader in premium hospitality experiences, as our Assistant Outlet Manager / Outlet Manager in Bali’s most vibrant destinations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung. This is your opportunity to be part of a dynamic team that delivers exceptional service and creates unforgettable experiences for our guests. As an Assistant Outlet Manager / Outlet Manager, you will play a crucial role in managing our outlets, ensuring they meet the highest standards of quality and service. You will work closely with the team to deliver a seamless guest experience, from check-in to check-out, and everything in between.

If you are passionate about luxury hospitality and have a proven track record of managing high-end outlets, we invite you to join us. Commonwealth Concepts offers a competitive salary, comprehensive benefits, and a vibrant work environment in Bali’s most sought-after locations. This is your chance to take your career to the next level and be part of a brand that is synonymous with excellence.

📋 Tanggung Jawab Pekerjaan

• Manage daily operations of the outlet, ensuring high standards of cleanliness, safety, and guest satisfaction.
• Oversee staff scheduling, training, and performance management to ensure a well-trained and motivated team.
• Coordinate with the central office to ensure consistent brand standards and policies are followed.
• Handle guest inquiries and complaints, resolving issues promptly and professionally.
• Monitor inventory levels and ensure timely restocking to maintain a well-stocked outlet.
• Conduct regular inspections to ensure compliance with health and safety regulations.
• Prepare and present reports on outlet performance, including sales, guest feedback, and operational metrics.
• Participate in team meetings and contribute to the development of the outlet’s strategic plan.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of experience in a managerial role within the hospitality industry, preferably in a luxury setting.
• Proven track record of managing high-end outlets and delivering exceptional guest experiences.
• Strong leadership and communication skills, with the ability to inspire and motivate a team.
• Proficiency in English, both written and spoken, is essential.
• Familiarity with hospitality management software such as PMS (Property Management System) and CRM (Customer Relationship Management) tools.
• Certification in hospitality management or a related field is a plus.
• Ability to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously.

🛠️ Keahlian

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