Field Visit Officer - Credit Recovery Specialist

Join JCL Credit Leasing Sdn Bhd as a Field Visit Officer – Credit Recovery Specialist in the vibrant heart of Bali. This role is perfect for detail-oriented professionals with a passion for financial services and client relations. You will play a crucial role in our credit recovery process by visiting clients to assess their financial status and negotiate payment plans. This position offers a dynamic work environment and the opportunity to grow within a reputable financial institution.

Based in Kuta, Badung, Bali, you will be responsible for managing and recovering overdue loans, ensuring our clients' financial obligations are met. This role requires a proactive approach and excellent communication skills to build and maintain strong client relationships. If you are a results-driven individual looking to make a difference in the financial services industry, this is the perfect opportunity for you.

📋 Tanggung Jawab Pekerjaan

• Visit clients to assess their financial status and negotiate payment plans.
• Manage and recover overdue loans to ensure our clients' financial obligations are met.
• Build and maintain strong client relationships through effective communication.
• Use CRM software to track and manage client interactions and loan statuses.
• Provide regular reports on recovery progress and client status updates.
• Collaborate with the credit recovery team to develop and implement recovery strategies.
• Ensure compliance with company policies and regulations.
• Provide excellent customer service and support to clients.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in credit recovery or a related field.
• Proven track record of successful loan recovery.
• Strong communication and negotiation skills.
• Familiarity with CRM software such as Salesforce or HubSpot.
• Ability to work independently and manage multiple tasks.
• Good understanding of financial products and services.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced and dynamic environment.

🛠️ Keahlian

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